Customer Reviews

Tom is an excellent broker. He went above and beyond, he was patient in answering all my questions. He helped with my permit process, and stayed consistent from beginning to end!! I would highly recommend him to anyone buying or selling!!

Thomas Nails did a fine job representing us.

Tom Nails is so professional and responsible that we had the very pleasure communication during the process. Not only has he a lot resource to resolve issues, which is extremely helpful for us to make the decision, but also always moves fast to make every step smoother. I will highly recommend him as an excellent agent.

Tom is the consummate professional. From his initial advice and price estimate, to the open house, offers, negotiation, contract, permits through closing, his work was perfect. Plus he is pleasant, engaging, informative and helpful. I don’t know the member of any profession who performs their work as well as Tom does. Don’t sell your house without him.

Working with Tom Nails was an absolutely amazing experience! From start to finish, they were professional, attentive, and incredibly knowledgeable about the market. Thanks to their expert advice and strategic approach, my house sold in just TWO days—far exceeding my expectations. Dr. Nails, made the entire process seamless and stress-free. They were always available to answer questions, provide updates, and ensure I felt confident at every step. Their dedication and attention to detail truly set them apart. If you're looking for a realtor who gets results and makes you feel like a priority, I can't recommend Mr.Nails enough! Thank you for making this such a positive and rewarding experience.

Tom Nails was an excellent real estate agent to work with. He is knowledgeable in all areas of the current real estate market, which he carefully explained. Mr. Nails patiently responded to all my questions. Mr. Nails demonstrated professionalism, expertise, and a genuine commitment to helping me find the perfect home. He was always available and communicated how each part of the whole process would move forward when purchasing my home. His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend Tom Nails to anyone looking for a top-notch real estate agent!”

Tom was extremely professional and kind throughout the entire process. He is knowledgeable in all areas of the current market.

When my wife and I were purchasing our home a few years ago we had a lot of questions and concerns and without Tom’s help, we would’ve likely made a quick and irrational decision. When it comes to helping his clients buy or sell their homes, Tom’s experience and knowledge are on another level. When you buy a home there are a lot of emotions.. excitement, stressed, scared. Tom helped us buy with confidence so all of those other emotions could be put to the side and we knew we made the right choice and our family would be happy. We highly recommend speaking with Tom when you’re ready to buy or sell your home!

Can't say enough about Tom. He is extremely knowledgeable and just so personable. I highly recommend using him for your realtor needs.

Tom Nails “Mr.Salisbury” is always so easy to work with for all of your real estate needs. He really listens to his clients needs and wants. He offers great advice and helpful tips throughout the process. He does go above and beyond for his clients. Highly recommend Tom Nails.

Tom Nails is exactly who you need to find you and your family the perfect house. He listens and understands your needs without wasting anyone’s time. Highly recommend you contact him

Very prompt and professional. Very familiar with the market. Kept me in the loop and informed. Would definitely use again.

From the first time I reached out to Tom Nails , he answered immediately and from there on out he was very responsive. Tom was a true professional. During negotiations we always felt like Tom had our best interest in mind. We have and will continue to recommend him to all of our family and friends.

Tom Nails is a doer! You have questions, just ask him. He will answer or get you answers. Very knowledgeable and easy to work with. Highly recommend him!

Tom Nails made buying our home easy! He was great to work with, friendly, helpful, and very knowledgeable. Tom Nails went above and beyond to help us close on our home quickly and efficiently.

Tom Nails has been awesome in finding homes match our requirements and he is also quick in arranging showings upon request. He never pressured us to buy anything that we didn’t like. His patience and explaining things are his greatest strength as a realtor. My family and I was really happy working with him.

Tom Nails is a dedicated real estate agent who always keeps her clients interests in mind and diligently ensures all facets of a transaction are attended to. He has a thorough knowledge of his job, communicates effectively and is a pleasure to work with

Tom is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really care about his clients as well as the community and neighborhood he lives in.

Tom Nails provided for a top-notch experience. The process was simple, easy, and enjoyable. I would highly recommend him on the listing or purchasing side, and would love to work with him again!

Tom has been a great help to me. His commitment is reflected in his attention to the details. He is very knowledgeable, accessible and communicates clearly, making the process easy. A joy to work with!

After the sudden loss of my wife of 43years I was not in the state of mind to look for a house. However my health was not good at all. Tom Nails listened to my special needs and did the hunting for me. He narrowed it down to 3 houses that fit my needs. While we were closing I had several hospital stays and Tom Nails went to my inspection for me. He treated me like family not just a customer. He was a blessing I truly needed.

I’ve bought and sold numerous homes in my life and Tom Nails is the best agent I’ve ever worked with. I highly recommend him.

Tom Nails is such a caring realtor and was so attentive to my needs. He was patient, kind, and always answered my questions!! Thanks again for a wonderful experience!

Experienced, smart, responsive, and kind. Perfect!

As a first-time home buyer I had done some research beforehand but was really grateful for Tom Nails ! The process went so smoothly and he was an absolute pleasure to work with. Tom was very knowledgeable about the process and was a great resource. He offered his opinion when I asked and helped me to consider things I hadn’t thought of. I’ll definitely reach out to Tom Nails in the future and I recommend him to all my friends and family!

I’ve talked to Tom Nails multiple times about real estate and the real estate market. He is very knowledgeable, professional and passionate about his career. Anyone who works with his is lucky to have him on their side. It’s a competitive market and Tom Nails knows how to navigate the complexities to her clients advantage.

I wanted to give a personal and heartfelt thank you to Tom for the support he gave us as we went through the selling process of our beloved home in Salisbury Estates. I can't even imagine having had another realtor without his experience and expertise getting us through one of the most tumultuous months in our adult life--moving across the country with three kids and selling a home was no easy feat! We truly have him to thank for the consistent communication and representation to buying clients. His calm and steady advice was exactly what we needed, every step of the way. Thank you for sticking with us and helping us secure the sale and closing of our home. We will miss Salisbury and that neighborhood for sure.

Tom Nails is a great realtor, he is always polite, curious, and knows his business . He’s good at getting back to you in a timely manner. He really cares about his clients and their needs when it comes to helping them find a home. I highly recommend him to go to for anyone looking for a home.

Tom Nails is laser focused when he’s on a job, he’s extremely professional and always makes me feel very comfortable and important. I highly recommend Tom Nails to be your Real Estate agent.

Tom Nails was very professional and proficient. He was on top of all issues and communicated them clearly. Very pleasant as well!

After hearing nightmare stories about people selling their homes I was prepared for problems and setbacks. Then I met Thomas Nails of Caldwell Banker American Homes in Hicksville. From the moment he came to my home I knew Tom was the person I wanted to sell my home. He was well prepared. He had a personal connection to the neighborhood. Tom was magnetic and charming but it did not feel like he was selling me a line or offering more than was possible. I trusted Tom to do everything he offered and he delivered as promised. And more! He was always just a phone call away. He kept me well informed every step of the way without bogging me down with minor details. Tom was respectful of my time, courteous and professional at all times. I would absolutely recommend Thomas Nails and the staff at Caldwell Banker American Homes Hicksville. They were a pleasure to deal with and I will always appreciate the fact that they made selling my home such an easy, stress-free experience.

If you are looking for an Expert Realtor who goes above and beyond,Tom Nails is for you. He is the perfect blend of knowledge,personality and patience. He is the most accessible professional I have ever met,calls right back.This is hard to find! I highly recommend Tom to anyone who needs a Realtor!

Tom Nails local knowledge having been raised in the neighborhood, his attention to details, and his careful screening in order to present only truly interested and qualified buyers made the process of selling our home that much easier. Tom kept us updated throughout the process, and anytime we reached out to him with a question or concern he responded quickly. Tom was very professional and prepared to present our home’s unique qualities, which led to an offer above asking price within 2 days which then turned into a sale!

Tom was very intuitive in knowing exactly what the asking price should be, and what needed to be done in order to prep the house for showing. The pictures came out great and buyers were impressed with the house. Tom told us what buyers would be looking for and how to present the house in the best light to appease everyone viewing.